Gaming
Challenge: The gaming market is incredibly dynamic with odds and events changing the customer experience in real time rendering many platforms redundant.
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Feature Highlight
Through a combination of Intilery’s tagging tool, real time data processing engine and push notification feature Intilery was able to drive abandon bet completions and real time odds offers.
Result
3x
bet completions.
Insurance
Feature Highlight
Utilising Intilery’s journey builder our client was able to automate their transactional journeys and transform a legally-led process into a dynamic customer experience.
Result
15%
YOY growth for certain books / products.
Retail (E-commerce)
Retail (E-commerce)
Challenge: Improving marketing that drove more unsubscribes than sales.
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Feature Highlight
Leveraging Intilery’s asset and journey builders, our client was able to turn generic email blasts into personalised product recommendations, creating dynamic and responsive follow ups to engagements and website visits.
Result
30%
uplift in engagement rates.
Feature Highlight
By using Intilery’s dynamic audiences and journey builder, our client was able to better target customers based on real behaviours rather than assumed affluence and demographics. This in turn increased engagement and near real time feedback helped to measure satisfaction.
Result
Improved customer satisfaction
Travel
Feature Highlight
Intilery tags enabled our client to better understand their customers’ on-site journeys and then tailor follow-ups to convert customers who were previously simply conducting research.
Result
Improved email engagement rates.
Consumer Credit
Feature Highlight
Our client leveraged behavioural science insights through Intilery’s journey builder to create a cohesive, high-touch, multi-channel activation campaign that delivered real time comms on the back of customer events.
Result
Most successful activation campaign ever.